GP Workload Collection

Purpose and outline

The GP Workload Collection will build on the existing Patient Online Management Information (POMI) data collection, which has been in place for a number of years. The existing POMI data collection is facilitated by the 4 principal general practice system suppliers providing management information (in the form of non-identifiable data) to NHS Digital on a monthly basis.

NHS Digital are expanding the existing POMI data collection to form this GP Workload Collection This will result in NHS Digital collecting an increased amount of data from general practices specifically around appointments. This GP Workload Collection will comprise the collection of the following:

  • appointments – demographics, status and dates to calculate the TNA (Third Next Available Appointment)
  • electronic Prescriptions – orders and repeats
  • functionality of GP systems – access for patients to their medical records and test results

This GP Workload Collection will still be facilitated in the same way as the existing POMI data collection. The four principal general practice system suppliers will provide non-identifiable data to NHS Digital on a monthly basis.

This data collection will enable the NHS to better articulate general practice workload, understand appointment activity and utilisation and demonstrate the use of general practice across the month.

The information will be published via NHS Digital’s website following validation of the data and consultation with the GP professional groups.

How this service is commissioned and provided

This service is commissioned by NHS England.

Information about this service:

  • Quality service start date: 1 April 2015
  • Quality service end date: 31 March 2024
  • Payment period: No payment
  • Collection frequency: Monthly
  • Manual or automatic entry: Automatic extraction
  • Included in data collection: All system suppliers (TPP, Cegedim and EMIS)
  • Co-commissioning: No
  • Service type: CQRS participation-only service

Payment count/clinical codes

N/A

Patient Online Management Information (POMI)

Online patient services provided by GP practices including: booking or cancelling appointments, ordering of repeat prescriptions and access to coded information in records.

Patient Online is an NHS England programme designed to support GP Practices to offer and promote online services to patients, including booking and cancelling appointments, ordering of repeat prescriptions and access to coded information in records.

What you can find out

This workbook provides an overview of key Patient Online Management Information (POMI) data from the latest reporting month. There is a national-level summary, a practice-level page, and some more detailed CCG-level data (which provides comparisons to regional and national level values).

What the report can’t tell you

The data relate to online services only; the report cannot tell you how many appointments were booked overall, or the level of appointment availability. The data are collected in an aggregate level from each GP practice, which means individual patients can’t be identified.