GP Practices Urged to Submit Data for QI Indicators in QOF 2025/26 Service
GP practices are required to submit data for six Quality Improvement (QI) indicators in the Quality and Outcomes Framework (QOF) 2025/26 service.
Why is the data required?
This data is required to be submitted in order for CQRS to calculate an achievement for the QOF 2025/26 service. If practices do not provide the required information for these QI indicators by end of day (EOD) on 1 April 2026, QOF 2025/26 achievement will not calculate at year-end due to missing data and calculation will be delayed until entered.
QI Indicators
Follow the steps below to submit manual data for the QI indicators in CQRS:
- Go to the Data submission tab
- Ensure the financial year is set to 25/26
- Select the QOF 25/26 service
- From the drop-down menu, select the achievement date: 31/03/2026
- Click on Add new achievement
- On the list of indicators page, scroll to the bottom and select the ‘Quality Improvement’ domain
- Enter the required values in the appropriate boxes
- Click submit achievement data
Note: As these QI indicators are noted as being retired from QOF 25/26, submitted responses will not be subject to review, however, a response is still required for a successful achievement calculation.
If you are one of the small number of organisations that require manual entry for all indicators, please ensure this is done by EOD 1 April 2026.
QI indicator descriptions
For your information, please see QI indicator descriptions below:
Indicator: QI013
Description: The contractor can demonstrate continuous quality improvement activity focused upon workforce and wellbeing as specified in the QOF guidance.
Indicator: QI104
Description: The contractor has participated in network activity to regularly share and discuss learning from quality improvement activity focused on workforce and wellbeing as specified in current QOF guidance. This would entail attending two primary care network meetings, at the start and towards the end of QI activity. If a practice is not within a PCN, the expectation is that two meetings would be held locally with other practices.
Indicator: QI016
Description: The contractor can demonstrate that it has in place a recognised and validated approach to understanding demand/activity, capacity and appointment data and has made improvements to data quality to better reflect practice work.
Indicator: QI017
Description: The contractor can demonstrate that it has utilised demand and capacity data to inform operational decisions and plan for demand and capacity matching.
Indicator: QI018
Description: The contractor has participated in network activity to review the smart cards of all staff employed under the Additional Roles Reimbursement Scheme (ARRS), to ensure that the staff role assigned on their smart card aligns with the role they are employed under within the ARRS.
Indicator: QI019
Description: The contractor can demonstrate improvement in reducing avoidable appointments by:
- 1. Using BI tools, if available and practice collected data where not, to understand the practice activity including variations over the days of the week, time of day and time of year.
- 2. Developing an understanding of the telephone queue either by extracting data from their cloud-based telephony system or asking staff to collect data over a period.
- 3. Using that data to understand their peaks of activity and better matching their capacity to their demand by, for instance, reviewing rotas.
- 4. Using improvement techniques described in the Primary Care Transformation Team’s webinar series on Demand and Capacity which provides practical advice and guidance.
- 5. Referencing the Royal College of General Practitioner’s 6 steps to start to improve delivering continuity of care from their Continuity Toolkit for those who need it and adapting to suit the needs of the practice.