Offering a Quality Service in CQRS National
Offering a Quality Service to a Service Provider is a five step process. This job aid outlines each of those steps.
This job aid is aimed at Commissioning Organisations with the role of ‘Commissioning Management’.
Note: The data that appears in this job aid is for training purposes only and does not represent actual data.
Step 1: Select the Quality Service
- From the CQRS Home screen, select the Participation Management tab and then select the Create Offers sub-tab.
NOTE: Quality Services available to you and those that your organisation has customised display on the Quality Services commissioning panel. Selecting a Quality Service displays the details for the chosen Quality Service.
2. From the Payment Type dropdown, select the Service Type you wish to offer.
3. Select the radio button next to the Quality Service and then select the Continue button.
Step 2: Define Quality Service Details
4. In Step 2, you have the option of defining the Quality Service details and setting parameters such as Service Start, End, Response, and Target Dates.
5. Selecting the Help button on this screen lets you access the User Guide, which provides descriptions of these parameters.
6. Enter or adjust your parameters and then select the Continue button.
NOTE: Adjustments to either the Service Start or End dates must remain within the original service’s Start and End date parameters.
Step 3: Choose Service Provider(s)
7. Next, identify the Service Provider(s) to whom you wish to offer the Quality Service.
8. Select the checkbox next to each Service Provider to whom you wish to make the offer. If offering it to all Service Providers, select the Select All checkbox in the panel header.
9. Select the Save & Continue button.
Step 4: Review Offer
10. Next you have the opportunity to review details of the offer. Pay special attention to the details displayed on this screen, making sure that start, end, response and target dates are accurate and that the intended Service Providers are correct.
NOTE: If you wish to make any corrections, select the << Back to Select Service Providers link and make the desired changes. (You may also select a specific step from the steps listed at the top of the screen to return to a specific one).
11. When you are satisfied that the offer is correct, select the Submit button.
Step 5: Confirm Offer
12. Once submitted, a confirmation message displays to make sure that you wish to make the offer. Select the Yes button.
A confirmation message displays, stating that the Quality Service has been offered to the selected Service Provider(s).
