What happens if a change is made after an Achievement has been Declared in the Network Contract DES Service?

Purpose of this guide

This guide walks through functionality in CQRS for the Network Contract DES (NCD) service that ensures that any declarations reflect the most up-to-date achievement figures, even if changes occur after an initial declaration request. These updates ensure accuracy and clarity when:

  • A practice joins or leaves a PCN (Primary Care Network)
  • Data is amended at indicator level

Topics Covered

  1. Updated Achievement After Re-calculation

What users will see when achievement values need to be recalculated

2. Practice Joins or Leaves a PCN After Calculation

What users will see when a practice has joined or left a PCN after the calculation has been run.

3. Payment Declaration Following Financial Approval

What users will see once payment declarations have been financially approved.

1. Updated Achievement After Re-calculation

Payment declaration requested – Achievement data awaiting reaggregation

If the Service Provider user clicks the Declare Achievement button but there is achievement waiting to be aggregated the below message is returned.

Screenshot from CQRS National showing an achievement is available to declare
An achievement is available to declare
Screenshot from CQRS National showing message returned when achievement is awaiting aggregation
Message returned when achievement is awaiting aggregation

Note: Data reaggregation runs daily overnight to ensure that achievement data cannot be declared based on incorrect values until all the data, including the new submitted values, have been reaggregated.

Payment declaration requested – Awaiting Commissioning Organisation Approval

If achievement was recalculated overnight due to changes, the achievement will revert back to Awaiting Service Provider Approval and can then be re-declared by the PCN and the status will then move to Awaiting Commissioning Organisation Approval.

Screenshot from CQRS National showing an achievement is available to declare
An achievement is available to declare
Screenshot from CQRS National showing achievement successfully moved to awaiting organisation approval
Achievement successfully moved to Awaiting Organisation Approval

Note: Data reaggregation runs daily overnight to ensure that achievement data cannot be declared based on incorrect values until all the data, including the new submitted values, have been reaggregated.

Payment declaration requested- For multiple achievements, though one or more are still pending data aggregation

If declaration is attempted for multiple achievements but one or more of those achievements are awaiting aggregation the below message will be displayed.

Screenshot from CQRS National showing multiple achievements have been ticked to declare
Multiple achievements have been ticked to declare
Screenshot from CQRS National showing error message when declare achievement is clicked
Error message shown when Declare Achievement is clicked

Note: Data reaggregation runs daily overnight to ensure that achievement data cannot be declared based on incorrect values until all the data, including the new submitted values, have been reaggregated.

2. Practice Joins or Leaves a PCN After Calculation

Payment Declaration On Hold – Payment Declaration History

If a practice has joined or left a PCN, the associated payment declaration will be placed ‘On Hold’ automatically by the system. Users can view the ‘On Hold’ status by navigating to the Achievement tab and selecting View Payment Declaration History on CQRS.

Screenshot from CQRS National showing Payment Declaration History
Achievement is On Hold

Payment declaration On Hold – Practice Joins a PCN

If a practice joins a PCN and an attempt is made to remove the hold on achievement, the following message will appear:

Screenshot from CQRS National confirming achievement is to be taken off hold
Message displayed confirming achievement is to be taken off hold

If the Commissioner determines that the achievement figures are accurate and do not require recalculation, the hold may be lifted. The declaration process can then proceed as usual.

Note: Data reaggregation runs daily overnight to ensure that achievement data cannot be declared based on incorrect values until all the data, including the new submitted values, have been reaggregated.

Payment declaration On Hold – Practice leaves a PCN

If a practice leaves a PCN and an attempt is made to remove the hold on achievement, the following message will appear prior to reaggregation:

Screenshot from CQRS National showing message confirming achievement cannot be taken off hold
Message displayed confirming achievement cannot be taken off hold

Note: Data reaggregation runs daily overnight to ensure that achievement data cannot be declared based on incorrect values until all the data, including the new submitted values, have been reaggregated.

3. Payment Declaration Following Financial Approval

Off-System resolution required where Payment declaration has been financially approved and a Practice leaves or joins a PCN

If Payment declaration has been financially approved a Practice leaves and/or joins a PCN, the below messages are displayed on the CQRS message centre that the payment requires an off-system resolution.

Screenshot from CQRS National showing notification regarding off system payment required
Notification regarding off system payment required
Screenshot from CQRS National showing message detail when notification is clicked
Message detail when notification is clicked

Non-urgent advice: Need help?

If you need help with CQRS, you can log a call with the service desk. Please email: support@cqrs.co.uk or call 0330 124 4039.