CQRS Local User Roles
CQRS Local has two types of users: Commissioners and Providers. User roles are set up by the CQRS Local team during onboarding and users are provided with individual usernames and passwords. Full training in groups via MS Teams is provided and users can access online modules through our Training and attend engagement events to ensure they are fully competent in the use of the system.
Commissioner User Roles
Within commissioning Integrated Care Boards there are four types of users:
Administrator: users manage and set up/approve all CQRS Local accounts – whether this is a Commissioning colleague or a Service Provider. The Administrator will also revoke/disable accounts too.
Approver – Tier 1: users initially check all claims that are submitted by GP Practices. This involves checking any evidence files and general vetting of claim submissions.
Approver – Tier 2: users are typically more senior than Tier 1. They approve all claims from a financial aspect and submit for payment.
Finance (optional role): users approve claims that typically exceed £15,000 per practice (per claim). Claims fall into three categories: Low Risk (claims with payment of less than £15,000), Medium Risk (claims with payment of £15,000 to £49,999) and High Risk (claims with payments of £50,000 and above).
It is not recommended for Commissioner Approvers to have both Tier 1 and Tier 2 accounts. Choose one, and if required, an Administrator role can also be requested.