Integrated Care Boards

Whilst the transition over to Integrated Care Boards (ICBs) and Integrated Care Partnerships (ICPs) took place on 1 July 2022, the CSU Collaborative has worked with NHS England to prepare for the changes across digital systems and services for CQRS National and CQRS Local.

The Collaborative worked closely with service users to ensure that our systems continue to run smoothly during the transition period.

The following guidance prepares you for the ICB changes and how they will affect you.

Please read through and if you have any queries, contact our service desk on 0330 124 4039 or email: support@cqrs.co.uk

CQRS National FAQs 

What is happening to organisation codes to support the transition to Integrated Care Board (ICBs)? 

The NHS Digital ODS team are completing the change to organisation data in two phases. In phase 1 launching on 1 July, this means that the current CCGs will be retained within their system and referred to as the “Sub ICB Location”. CQRS National will follow this organisational setup because CQRS utilises ODS data.

The NHS Digital team will then be engaging with ICBs to plan the second phase of the changes. We expect that the second phase of the changes will be completed in April 2023, although the implications for CQRS are not yet fully confirmed. More information about the ODS changes can be found on the NHS Digital website. 

What date will the ICB changes come into effect on CQRS? 
1 July 2022. 

What do commissioners need to do before 1 July 2022 to ensure that things continue to work as planned? 

If you will be responsible for a new Sub ICB location, please ensure that you are added to the associated CCG prior to 1 July.

If you require access to view activity across a full ICB / multiple Sub ICB Locations, please ensure that you are added to the relevant Sustainable Transformation Partnership (STP) prior to 1 July. Please note that STP/ICB level access is read only – all commissioning activities such as approvals in CQRS will be restricted to roles within the ICB Sub Location. 
 
What do the ICB changes mean for existing users? 

Current users of the system will maintain their current access to CQRS. CQRS will automatically be reconfigured from your current STP and CCG, to your new ICB and ICB Sub Location. The commissioning relationship for the associated PCNs / Practices will also be updated. The commissioning of services and payment approvals will still take place under Sub ICB location (CCG) and commissioning regions where appropriate. 

I am new to CQRS, how do I get a CQRS user account? 

If the access required is at ICB level then the commissioning region will need to create an account, or a user with the ‘User Administrator’ role can also do this.  

Will anything change in the system following the ICB changes? 

The system will look and process the same; however the labelling of a CCG will be changed to Sub ICB Location, and the labelling of a Sustainable Transformation Partnership (STP) will be changed to Integrated Care Board (ICB). 

Will I still require access to the old Sub ICB Location (CCG) as well as the ICB?  

Yes, to continue to commission services for organisations within that Sub ICB Location (CCG). Approvals will still be carried out for current and historic achievements under the Sub ICB Location (CCG). 

How will the ICB codes be displayed?  

Either two letters followed by a number or 3 letters. 

Will user’s access rights need to be changed for those that were not in a CCG, but in an ICB? 

This will depend on user responsibilities within the ICB. If you are a new user and only require reporting, then no further organisations will need to be added to your user account as reporting will be available at the ICB level. If you are a new user who has responsibilities for commissioning services and approving payments, then the appropriate Sub ICB Locations (CCGs) will need to be added as an organisation to the user account by your commissioning region. 

Will commissioning organisations that are merging under one ICB automatically get access to the other commissioning organisations within the ICB in CQRS? 

No – permissions will need to be added for the STP prior to 1 July if you wish to have the relevant permissions at the point of the ICB cutover, permission changes after this point will also still be available. As referenced above, to conduct commissioning activities you will require the SUB ICB Location. The STP access will provide the ability to view at ICB level only, providing a reporting view of all associated Sub ICB Locations for their ICB from 1 July. 
 
How do I request additional access? 

Local administrators are in place to provide access required, please contact the CQRS service desk if you are unsure who to contact. 
 
If I want access to the ICB, who can action this at what level?  

A “User Administrator” of the commissioning region or ICB.

Where can I find additional information on the ICB changes? 

NHSEI general information on ICB changes can be found here and here.

For information regarding ICB updates to Primary Care Support England (PCSE), please see PCSE – ICB HUB


CQRS Local FAQs 

What is happening to organisation codes to support the transition to ICBs? 

The NHS Digital ODS team are completing the change to organisation data in two phases. This means that the current CCGs will be retained within their system and referred to as the “Sub ICB Location”. The NHS Digital team will then be engaging with ICBs to plan the second phase of the changes. We expect that the second phase of the changes (expected later in the financial year or in early 23/24) will see the Sub ICB locations be updated to reflect local decisions with respect to “place”. 

Will anything change in the CQRS Local system following the ICB changes?  

The system will look and process the same, however the labelling of a CCG will be changed to Sub ICB location. 
  
What do the ICB changes mean for existing users?  

Current users of the system will maintain their current access to CQRS Local. CQRS Local will automatically be reconfigured from CCG, to your new ICB and ICB Sub Location.

The commissioning relationship for the associated practices will also be updated. The commissioning of services and payment approvals will still take place under Sub ICB Location (CCG) and Commissioning Regions where appropriate. 
 
What do commissioning organisations need to do before 1 July 2022 to ensure that things continue to work as planned?  

No actions are required for commissioners on CQRS Local. 
  
Will commissioning organisations that are merging under one ICB automatically get access to the other commissioning organisations within the ICB in CQRS? 

No – as referenced above, to conduct commissioning activities you will require the Sub ICB Location. However, we intend to introduce commissioning at an ICB level as a future feature of CQRS Local.