tag: Document
Identifying Missing Data Network Contract DES 24/25 in CQRS National Guide
Overview
This guide describes how to check what data is missing from your Network Contract DES (NCD) 2024/25 achievement.
Step by step guide
Once logged into CQRS, click on the ‘Data Submission’ tab
- Choose the relevant financial year – 24/25
- Select the quality service from the drop down box – DES— Annual—Network Contract DES 2024/25

- From the list of achievement dates select 31/03/2025

- If 31/03/25 does not appear in the achievement date list ensure you have the correct service selected.
- If it still does not appear select it from the “Achievement Date” drop down and click “Add New Achievement”

- Once selected you will need to make sure all indicators submitted are the total possible value you can submit e.g. 2 of 2. If they are not equal, you will need to click into the group and enter the missing indicator data.

Date updated: 10 February 2025
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CQRS Local User Guide for Commissioners
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CQRS Local User Guide for Service Providers
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CQRS Local New User Interface FAQ
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CQRS Local Single and Multi-Service Claim Submissions Explained
Single and Multi-Service Claim Submissions Explained
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CQRS Local Single and Multi-Service Claim Submissions
Single and Multi-Service Claim Submissions
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Identifying Missing Data Network Contract DES 23/24 in CQRS National
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CQRS Local Administration and Account Management
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CQRS Local Commissioning Administrator Account Management
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CQRS Local Service Provider Claim Submission Multi Service
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CQRS Local Service Provider Claim Submission Single Service
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User Roles in CQRS National
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Restricting user access using a Service Provider Cluster in CQRS National – document
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Adding or removing allocated reports in CQRS National – document
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CQRS National Participation only services
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CQRS National QOF 23-24 Manual indicators user guide
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PCNs for Service Providers using CQRS National
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Commissioners Guide to Resolving Achievements stuck in the Awaiting Network Achievement Status in CQRS National
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Commissioners Guide to PCNs using CQRS National
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How to assign the PCN organisation Role within CQRS National
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CQRS National Network Contract DES 21-22 Tick-Box Indicators
1. The overall payment value that you will approve is calculated after the data extracted from the GP Clinical system, via GPES is loaded into CQRS automatically.
2. The Commissioner and Financial Commissioners shall approve the outcomes of the full Network Contract Des 21/22 Service payment calculation including the tick-box indicator, which is allocated 220 points.
3. The following indicator is the tick-box indicator in the Network Contract Des 21/22 Service – COV-01 (NCD009)
4. The PCN user will see the tick-box indicator as follows:
You will then be able to use the drop-down to change this to a ‘Yes’ or ‘No’.

5. The GP Practice will see the tick-box indicator as follows:
As we can see, no action is required by the GP Practice for this indicator.

6. Please note that this indicator will default to ‘No’ if it is not actioned by the PCN ahead of the data being loaded into CQRS by the GP Clinical System, via GPES.
7. If the Commissioner has not financially approved the payment, the drop-down selection can still be updated by the Commissioner after the extract has taken place, and the calculated payment value will update.
8. If the PCN has not declared the payment, the tick-box can still be updated by the PCN lead after the extract has taken place and the calculated payment value will update.
9. If a ‘Yes’ value is submitted for the 28 February 2022 achievement date, then this will continue to be ‘Yes’ as part of the calculation that will use the 31 March 2022 achievement data, unless this drop-down is changed to ‘No’, prior to the declaration taking place as detailed above in points 6 and 7.
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Declaring Indicators within a Service in CQRS National
Date updated: 26 February 2025
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Removing an Organisation from a Service Provider Cluster in CQRS National – document
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Adding or removing a CQRS user and assigning a role in CQRS National – document
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Declaring an achievement for payment in CQRS National – document
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Viewing and approving a final Achievement and Payment Declaration in CQRS National – document
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Adjusting manually submitted data on behalf of a Service Provider in CQRS National – document
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Available Reports in CQRS National
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Working with pre-defined reports in CQRS National – document
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Creating a Service Provider Cluster in CQRS National – document
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Updating a Service Provider Cluster in CQRS National – document
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Viewing Quality Services offered by status in CQRS National – document
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Cancelling a Quality Service in CQRS National – job aid
As a Commissioning Organisation, you have the ability to cancel Quality Services that have been accepted or rejected by Service Providers. This job aid outlines the basic steps required to perform this task.
This job aid is aimed at Commissioning Organisations with the role of ‘Commissioning Management’.
Note: The data that appears in this job aid is for training purposes only and does not represent actual data.
- From the CQRS Home screen, select the Participation Management tab and then select the Offered Services sub-tab.

NOTE: Offered Quality Services can be filtered by financial year. All Quality Services that have been offered in the current financial year display by default.
2. From the Offered Services list, select the link of the Quality Service you wish to cancel.

3. Select Approved or Rejected from the Status drop down menu to display the Service Providers who have Accepted or Rejected the offered service. Only services in these two statuses may be cancelled. Services which have been Offered cannot be cancelled but may be Withdrawn.

4. Locate the Service Provider(s) for whom you wish to cancel the Quality Service offer.
5. Select the checkbox adjacent to the Service Provider(s), and then select the Cancel Service button.

6. The confirmation message displays to make sure you want to cancel the Quality Service for the Service Provider(s). Select the Yes button.

An acceptance confirmation message displays, confirming that you have successfully cancelled the Quality Service. Note that selecting the Yes button will trigger a message that tells the Service Provider(s) that the Quality Service has been cancelled.

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Withdrawing a Quality Service in CQRS National – document
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Viewing, accepting and rejecting a Quality Service offered in CQRS National – document
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Viewing the status of a Quality Service in CQRS National
As a Service Provider, you can view all Quality Services you are participating in, including their status, from your Participation Management screen. This job aid outlines the steps and filters you can use to view offered Quality Services and their status.
This job aid is aimed at Service Providers with the role of ‘Service Management’.
Note: The data that appears in this job aid is for training purposes only and does not represent actual data.
- From the CQRS Home screen, select the Participation Management tab.

NOTE: By default, the My Services screen displays Offered Quality Services for the current financial year.
2. Use the Quality Service Status filter to view:
- Offered Quality Services: Services that have been offered to you by the Commissioning Organisation that you have not yet taken any action on.
- Approved Quality Services: Services that have been offered to you, you have accepted and automatically approved, and you are now participating in.
- Rejected Quality Services: Services offered to you that you have rejected.

3. If no Quality Services are in this status, a blank panel will display.
Version: v2.0
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Manually inputting achievement data in CQRS National – document
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Adjusting manually submitted data in CQRS National – document
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Offering a Quality Service in CQRS National – document
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Completing your user registration and signing in to CQRS National – document
After your CQRS User Administrator has set you up on the system, you will receive an automated email containing a link directing you to the CQRS Registration screen. From here you must complete your user registration and create a password. This Job Aid provides you with the basic steps required to access and sign in to CQRS for the first time.
- You will receive an email with a link. Please click on this link as highlighted in the image below.

2. Once you have clicked on the above link, you will be taken to the following Security Information screen. Please ensure you read the Password Policy. Create a password and confirm it. Alternatively, if you prefer or do not have an NHS mail account, you can log in with your User ID and password as normal.

3. Once you have confirmed your password, you will need to go to the CQRS Login page which is www.cqrs.nhs.uk. If you have an NHS email address which ends in .nhs.net you can use the Sign In option below.

4. If you have chosen to login using your NHS email address, you will be taken to the NHSmail login page where you will be prompted to enter your email address and password. Once you have done this, click the Sign in button. This is also referred to as Single sign-on (SSO).
