Onboarding for Primary Care Providers

The CSU will fully support you to deploy the system by providing practice specific training via e-Learning.

We will support your team by providing a range of communication material and engagement events with GP practices so that you are confident in use of the system.

Access to use the system

Smartcard access is not required for the system. You will login using a username and password instead of a smartcard.

Data submission

Data is submitted via an online portal, in much the same way as national CQRS (QOF) claims.

It is not currently possible to bulk upload data to the system. As part of the ongoing development of the CQRS Local system, we will be working towards a solution that supports bulk upload.

Data is not automatically extracted from your clinical system at present, but we have designed the system to make the input process as simple as possible. The collation of data from the clinical system will be done in the same way as currently and you are able to enter your attainment figures into the online system manually.

The system has been designed with users to aid the flow and easy capture of data. As part of the ongoing development of the CQRS Local system, we will be working towards a solution that supports automatic extraction.

Processing payments

If your commissioners have chosen to use the CQRS Local system, they will require you to submit your claims via the system to obtain payment.

Payments are made from the commissioner directly to your practice bank account, in the same way as they are for national QOF payments. Payments are processed via PCSE / iSFE.

Providers can upload evidence of their achievements alongside their claims. This evidence will be the same as submitted through the current claim process.

Once you have submitted a claim you can track progress on the system. This will show when the commissioners have reviewed the claim, when it has been sent for payment and when payment has been made – making it quick and easy to monitor and reconcile payments.