Onboarding for Primary Care Providers

Process of onboarding for providers

As part of onboarding, a wide range of support will be provided which includes practice specific training via e-Learning modules and regular engagement events to ensure GP practices are fully competent in the use of the system. Training is delivered in group sessions via MS Teams whilst e-Learning and written material will be there for reference.

Access to use the system

Smartcard access is not required. You will login using a username and password instead of a smartcard.

Data submission

Data is submitted via an online portal, in much the same way as national CQRS (QOF) claims.

It is now possible to bulk upload data to the system.

Data is not automatically extracted from your clinical system at present, but we have designed it to make the input process as simple as possible. The collation of data from the clinical system will be done in the same way as currently and you are able to enter your attainment figures into the online system manually.

CQRS Local has been designed with service users to aid the flow and easy capture of data.

As part of the ongoing development of the system, we will be working towards a solution that supports automatic extraction.

Processing payments

If your commissioners have chosen to use CQRS Local, they will require you to submit your claims via the system to obtain payment.

Payments are made from the commissioner directly to your practice bank account, in the same way as they are for national QOF payments. Payments are processed via PCSE / iSFE.

Providers can upload evidence of their achievements alongside their claims. This evidence will be the same as submitted through the current claim process.

Once you have submitted a claim you can track its progress. This will show when the commissioners have reviewed the claim, when it has been sent for payment and when payment has been made – making it quick and easy to monitor and reconcile payments.

Visibility of claims increases the time efficiency for GP practices.